Shipping Conditions
Dispatch
All in-stock items will be shipped within 24-48 hours of order placement. Some specialty or pre-order items may require additional processing time, and customers will be notified accordingly. Please note that orders are primarily shipped on weekdays.
How long does shipping take?
📦 Receiving time = Processing time + Shipping time
Processing Time: 1-7 working days
🔹 Note: Processing may take longer for top-selling products requiring customization or in case of manufacturing delays. If this happens, customers will be notified, and a partial shipping refund may be offered.
Shipping Time:
🚚 Please note: Shipping times may be affected by public holidays, destination countries (especially outside the USA and Canada), weather conditions, or courier delays. Unexpected circumstances may also cause delays, and we appreciate your patience!
United States & Canada:
| Shipping Method | Order Amount | Cost | Carrier |
|---|---|---|---|
| Flat Rate Shipping (1-2 weeks) | Any Amount | $10 | USPS, EMS, SF Express, etc. |
| Standard Shipping (5-8 working days) | Any Amount | $20 | USPS, EMS, SF Express, etc. |
| Express Shipping (2-3 working days) | Any Amount | $50 | DHL |
🚨 Important Notice: Due to recent trade policies, an additional 10% tariff has been imposed on our products, increasing costs. To continue providing quality service, we kindly ask for support in covering an additional $5 shipping fee per order placed before February 5th. We appreciate your understanding!
Rest of the World (240+ countries/regions):
| Shipping Method | Cost | Carrier |
|---|---|---|
| Flat Rate Shipping (about 4 weeks) | $20.00 | USPS, EMS, etc. |
Shipping Times & Tracking
📍 All orders are shipped via Postal Service or DHL, and tracking numbers are provided. Once your order is dispatched, you will receive an email with tracking details.
Customs & Delivery Acceptance
📦 Customers are responsible for ensuring acceptance of their items. If a package needs to be re-delivered, the customer must arrange and cover the cost.
Incorrect Address
⚠️ It is the customer’s responsibility to provide the correct shipping/delivery address. Unfortunately, we cannot refund or replace orders sent to an incorrect address.
Return to Sender
If a parcel is automatically returned to us by the postal service, we will contact the customer to arrange re-delivery. However, refunds are not available for return-to-sender parcels.
Order Does Not Arrive
Customers are encouraged to track their shipments. Affiliats.store is not responsible for delivery failures by the Postal Service or DHL. If a package is lost after being marked as delivered, we are unable to offer compensation.
Customer Pick-Up
As an online store, we do not offer in-person pickups. However, if you urgently need your order, feel free to email us, and we will try to arrange a pickup time.
📩 For any inquiries, contact us at: cs@affiliats.store